Tag: migration

  • Utility-First Redesign Boosted Sales by 45%

    Utility-First Redesign Boosted Sales by 45%

    This project involved a phased evolution of the Partner Overview page—the primary dashboard for Tripadvisor’s B2B Management Center. Facing stagnant conversion rates, we pivoted from a “loud” marketing strategy to a utility-driven approach that prioritized user tasks over upsells.

  • A Connected Experience for Media Management

    A Connected Experience for Media Management

    My attempt to create a connected experience for the users by providing more than one touch point throughout different pages so that many tasks can be done whenever they feel needed. I believe It’s not redundant to allow users to finish the same task in many different ways.

  • Unified Checkout Experience

    Unified Checkout Experience

    A new, unified checkout experience that supports both the hotel and restaurant sides of the business. This new checkout experience will be a key component of the new Tripadvisor Management Center, improving customer experience and driving business growth by providing a seamless and intuitive checkout process.

  • Analytics Suite Transformation

    Analytics Suite Transformation

    As a pivotal element of the migration initiative, I undertook the task of transforming the analytics suite. This endeavor aims to address one of the most critical yet often overlooked functions within the Tripadvisor management center.